Frequently Asked Questions:

How quickly do items ship?

We ship within 3-5 business days after payment.

My ears are really sensitive! Can I wear your earrings?

Yes, absolutely!

I personally have extremely sensitive ears occurring red and itchy within a few hours of wearing cheaper quality earring post/hook materials. I am personally able to wear my earrings backs all day with comfort and no irritations!

What's the best way to reach me about an order?

Please reach out via email to prettybeadsdesign@gmail.com for order inquiries.

Do you accept returns or exchanges?

Due to quality control and hygiene issues, we do not accept returns or exchanges. We cannot resell earrings once they dispatched. Please look carefully at item pictures and descriptions, and ask all questions before purchasing. Please note, Each piece is handmade so there may be slight imperfections - air bubbles, fingerprints, or slight color differences.

Have more questions? Please reach out to prettybeadsdesign@gmail.com.